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Re: Locked private Profile

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2351 of 2,610

Hi Joanna, 

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.

~ Goran
Upwork
anna-perepechina
Active Member
Anna P Member Since: Dec 29, 2016
2352 of 2,610

Hi, I was away for several weeks and my account has been set to private. Could someone change it back please? Many thanks!

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2353 of 2,610

Hi Anna,

 

Thanks for reaching out to us. I checked and it seems that your profile is already public. Could you please send us more information regarding the issue you are facing so that we can check and assist you further?

 

Thank you.

~ Aleksandar
Upwork
rizky-sulistyo
Active Member
Rizky S Member Since: Oct 7, 2018
2354 of 2,610

My account became private .
how can i unlock it?

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2355 of 2,610

Hi Rizky,

 

Thanks for reaching out to us. I’ve reset your profile visibility back to the public. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
alihassan9494
Active Member
Ali A Member Since: Jul 24, 2019
2356 of 2,610

Hello 

My Profile is Locked as private.

I need to convert my account to a public

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2357 of 2,610

Hi Ali,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

Thank you!

~ Bojan
Upwork
bilialov
Active Member
Yevhenii B Member Since: Oct 18, 2017
2358 of 2,610

Hi Bojan S,

My profile is private. Can you switch it to public ASAP?

Thank you,
Yevhenii

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2359 of 2,610

Hi Yevhenii, 

 

Your profile visibility is reseted back to public, thank you.

~ Goran
Upwork
dlwalker
Active Member
DLoreyn W Member Since: Apr 12, 2019
2360 of 2,610
Hi. My account has been locked to private. Can I have it switched back to public? I'm actively looking for transcription work and need a visable profile. Thank you!
-DLoreyn
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