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Re: Account in Locked Private mode

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2051 of 2,110

Hi Eric,

 

I've reset your profile visibility back to public.

 

Thanks!

~Andrea
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chigozi_
Active Member
Chigozi I Member Since: Jan 2, 2021
2052 of 2,110

My Account was set to locked Private. 

This is happening just a week after it was removed from Private. 

A client released a milestone payment just this afternoon. 

 

Please can someone reset the visibility and also explain to me why this happened?

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2053 of 2,110

Hi Chigozi,

 

If you are an established freelancer and don’t earn money on Upwork for a period of two years or more, your profile visibility will automatically change from public to private. If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will also change to private. When your profile is set to private it is not shown in freelancer search results and will not be seen by clients unless you submit a proposal to their job.

 

I went ahead and updated your profile visibility back to public. Feel free to check this help article to learn more about how you can avoid having your profile automatically set to private.

 

Thank you.

~ Aleksandar
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1c47eb30
Active Member
Mariell C Member Since: Jan 9, 2021
2054 of 2,110

Me too, I'm trying to contact support just now to change my profile to public again. Unfortunately everytime I choose any topics it doesn't get me anywhere. Website will just reload. 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2055 of 2,110

Mariell C wrote:

 I'm trying to contact support just now to change my profile to public again.  


You don't need Support for that, simply click on the green button on this page

 

 

mrmikecubillas
Active Member
Michael Vincent C Member Since: Dec 29, 2017
2056 of 2,110

Hi Petra, 

Tried to contact support to make my profile public again but I keep getting forwarded to the help dashboard. 

I will appreciate your help switching my profile back to public. Thanks!

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2057 of 2,110

Hi Michael Vincent,

 

Your profile visibility has been reset back to "public". Please check this help article to learn more about how you can keep your profile visibility from getting automatically set to private. 


-Joanne
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marloupat
Active Member
Marie Louise P Member Since: Dec 17, 2020
2058 of 2,110

Hi Upwork,

 

I would like to request a change of my profile visibility to Public. 

I'm confused why you suddenly change my profile visibility from Public to Locked Private even though I'm actively applying for a job. I cannot take new jobs from those I've been applying to if you turn my profile visibility to Private.

 

I hope you would look into this as soon as possible.

 

Thank you .

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2059 of 2,110

Hi Marie Louise,

 

Your profile visibility has been reset back to "public". Please read this help article to learn more about how you can keep your profile from getting reset automatically to private. 


-Joanne
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mostafagamal82
Active Member
Mostafa G Member Since: Jan 20, 2021
2060 of 2,110

Dear Joanne,

My account is locked to private by Upwork. Can anyone please resolve this for me and make my profile public? I am going to start working on it or need an invitation to apply.

Kind regards

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