Manual time NOT appearing on my Report > Overview page

[f186651e]

As the title says, last May, 24h I added some hours manually I billed last week for a marketing agency I am working on.

They are using a third-party time tracking app where I track the time there and, on Sundays, I enter the weekly hours billed on Upwork manually so I can get paid.

This week, something weird happened as the hours I worked last week are NOT appearing on my Reports > Overview tab (as they normally do).

The weirdest part is, if I go into my Work Library and head over to the 24th, I can see the time billed for this client but NOT in the Reports > Overview tab.

So, I am a bit worried I am not going to get paid this Thursday.

Thoughts?

[759e32fa]

Hi Roger,

Thank you for reaching out to us. Could you please provide the contract ID number for this so we can check this for you?

[f186651e]

Where can I check the contract ID number?

[sofia2008]

You can click on your contract, go to Terms & Settings tab, last line

[f186651e]

I found it, I will PM you.

[NikolaS]

Hi Roger, 

I would like to let you know that one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.