May 3, 2024 03:17:11 AM by Evgenia E
Hi,
This is the 2nd time that I do not get Monthly Connects renewal. Last time I talked to you and they have been renewed. Please renew.
Evgenia
May 3, 2024 04:24:09 AM by Luiggi R
Hi Evgenia,
Thank you for reaching out. Your current billing cycle is Apr 5, 2024 — May 4, 2024. You will receive your 10 free Connects once your billing cycle renews, which should be within 24 hours after the last day of your current one. In other words, by May 5, 2024, you will see your free Connects credited to your account.
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