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1890c2d5
Community Member

Monthly Connects renewal

Hi,

This is the 2nd time that I do not get Monthly Connects renewal. Last time I talked to you and they have been renewed. Please renew.

Evgenia

1 REPLY 1
LuiggiR
Moderator
Moderator

Hi Evgenia,

 

Thank you for reaching out. Your current billing cycle is Apr 5, 2024 — May 4, 2024. You will receive your 10 free Connects once your billing cycle renews, which should be within 24 hours after the last day of your current one. In other words, by May 5, 2024, you will see your free Connects credited to your account. 

~ Luiggi
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