Mpesa withdrawal delay

[joyce-soko]

Hi,

I initiated an Mpesa withdrawal and even received confirmation email that the withdrawal was succesful. It's more than 24 hours and the money hasn't reflected in my Mpesa account. What next?

Regards

Joyce.

[AleksandarD]

Hi Joyce,

I checked and it looks like you already created this support ticket for the transaction in question. I'll follow up with the team handling your case and you can expect an update very soon.

Thank you.

[joyce-soko]

Hi,

Thanks for quick reply.