My JSS is not updated since two however today it was sunday

[af03fc38]

My job success score was last updated on 12 June then I have completed 4 contracts and today my Job Success Score update was scheduled but today it's written below badges that were updated on 26 June but no change in my JSS it's not updated yet.

[367d81d8]

I want to know why my jss didn't get update?

[AndreaG]

Hi Yui,

I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

[s_unlucay]

Hi Arjay,

I have a follow-up question. It is now Sunday the 26th and I don't see an update. It is past UTC midday. Is it possible to know at what hour precisely the score is updated? Thank you.

[AndreaG]

Hi Seda,

Someone from our team will reach out to you via support ticket in order to assist you further.

[7b937458]

It should go up but went down on my profile... It didn't change on the ''my stats'' page but says updated on the 26th of June...

[AndreaG · Accepted solution]

Hi Zeeshan,

I checked and can confirm that your updated JSS can be seen on your profile. Since the JSS has just been updated, please allow some time for it to update on your My Stats page as well.

[adlezz]

Hi,

Afetr the update today my JSS in the profile page went donw to 95%  but in my stats page is 100%. Note that I did not have any incompleted job or negative reviews to take my JSS down.

Can someone help  me?

Thank you

[5be99796]

It will reconcile after some time, your jss on stats will lower to 95

[adlezz]

How is that i only got 5 stars feedback and completed all contract I had successfully !!