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islam_md_muminul
Community Member

My account may be hacked

Today someone withdrawed from my account. I don,t know how and what to do. I need upwork support immediately. How to live chat with them? I have also emailed in their hacked account email option. But no reply.

2 REPLIES 2
petra_r
Community Member


Md Muminul I wrote:

Today someone withdrawed from my account. I don,t know how and what to do. I need upwork support immediately. 


Wasn't it just the normal auto-withdrawal according to your payment schedule? 

 

You can see where the money went in your transaction history where you can filter for withdrawals only

 

 

g_vasilevski
Retired Team Member
Retired Team Member

Hi Muminul,

Just to confirm that I checked your account and was not able to find any inconsistencies. Your funds were withdrawn from your payment method. 
Your funds were withdrawn because of your automated payment schedule. You can edit your schedule by going to Settings > Get Paid. Thank you.

~ Goran
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