Sep 15, 2020 06:44:07 AM by Renita Nur R
Hi, I need help on something, is it my account only or currently there's a problem with the system or escrow.
So around 2 weeks ago, I requested payment for my 5th milestone of a contract. It's $45. Until today, morning, I think I still saw it there in my reports - "In review" tab. But I just checked a few minutes ago, it's gone! I withdrawed some amount this morning, so I thought perhaps I remember it wrongly and I already withdrawed it, but I checked the history, my 5th milestone wasn't there (in the amount I withdrawed this morning). I checked the contract, it's still there in escrow, but it doesn't appear in my "In Review" or "Pending" tab.
Can someone help me?
Thank you!
Sep 15, 2020 07:04:20 AM by Aleksandar D
Hi Renita,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
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