Sep 19, 2021 05:44:56 PM Edited Sep 19, 2021 07:40:09 PM by Pradeep H
Hi! I'm on the process of finalizing my upwork Profile. I'm using my google account. I want to change my First Name from Juan Hari to John King.
Juan = John
Hari = King
That's from Tagalog to English translation. I want to change and make it formal.
Thank You!
- John King
**Edited for Community Guidelines**
Sep 19, 2021 06:47:32 PM Edited Sep 19, 2021 06:48:35 PM by Petra R
Juan Hari M wrote:Hi! I'm on the process of finalizing my upwork Profile. I'm using my google account. I want to change my First Name from Juan Hari to John King.
Do your government issued ID documents, which you will eventually be using to verify your identity, say "John King"?
If not, don't try to change your name and stick to your real legal name as required by Upwork's terms of service.
Sep 19, 2021 06:57:02 PM by John King M
Yes i do have Governmet issued ID's, passport, etc...
This is my first time creating a profile on upwork. I didn't know that it will adapt my name directly after connecting my google account. I thought upwork profile will be different.
Sep 19, 2021 07:29:23 PM by Petra R
Juan Hari M wrote:Yes i do have Governmet issued ID's, passport, etc...
In the name of "John King"? That is the whole point...
Your profile name must match your legal name as it appears on your ID documents.
Sep 19, 2021 07:34:33 PM by John King M
Yes that's my real and legal First Name.
After connecting my google account directly (Juan Hari as my first name), it got followed and reflected here at upwork.
I can provide governement ID's if the mods / support requires me to do so...
Sep 19, 2021 07:39:32 PM by Petra R
Juan Hari M wrote:Yes that's my real and legal First Name.
Right. Then just change your name in your Settings > Contact Info
Sep 19, 2021 07:54:56 PM Edited Sep 19, 2021 09:47:40 PM by Pradeep H
I tried it from there several times for a couple of days now. It just refreshes and nothing happens. I can't change it.
Picture attached...
Now, that notification is there. Later, it will be gone. Still unchanged.
**Edited for Community Guidelines**
Sep 19, 2021 10:14:16 PM by Pradeep H
Hello John,
Thank you for your message.
I am pleased to inform you that your name change request is approved now.
Thank you.
Pradeep
Feb 20, 2024 10:28:44 AM Edited Feb 20, 2024 10:37:30 AM by Arjay M
I am also having the same issue.
I signed up using Gmail which has the initials S and J.
I have changed the name in the upwork Contact Info to my real name **Edited for Community Guidelines** but it's not being reflected in the display name.
In settings > Contact Info it's being displayed as Sanjeeb Lama but in public it's being displayed as SJ. Can you help?
Feb 20, 2024 02:17:18 PM by Arjay M
Hi Sanjeeb,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
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