Oct 21, 2021 05:13:16 AM by Nina Marie K
Hi, I need help. My payment method has been deactived due to a mismatch name. How can I change my profile name so it will be same with my bank account.
Oct 21, 2021 05:16:19 AM by Goran V
Hi Nina,
You can always update your name by going to Settings > Contact Info. However, please keep in mind that your Upwork name needs to be your full legal name.
I would also like to note that when you're adding a new payment method you will need to allow 72 hours so that the review period is completed. Thank you.