Jul 21, 2023 07:27:36 PM by Andy G
I've changed my name and need to re-verify so that my bank account information will match. How do I request a re-verification?
Solved! Go to Solution.
Jul 24, 2023 04:38:37 AM by Nikola S
Hi Andy,
Thank you for following up and sharing additional information. I checked and it looks like you are already in communication with our team via a support ticket. I shared your concern with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Jul 22, 2023 02:43:41 AM by Joanne P
Hi Andy,
Your verified name must match the name on any bank accounts or payment methods you intend to use, including any middle names, family names, or special characters. You might want to check out this help article for more information.
Jul 24, 2023 03:13:44 AM by Andy G
Jul 24, 2023 04:38:37 AM by Nikola S
Hi Andy,
Thank you for following up and sharing additional information. I checked and it looks like you are already in communication with our team via a support ticket. I shared your concern with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further.
Jul 25, 2023 04:45:18 PM by Andy G
Thanks - we eventually got it sorted out. Thanks for checking back.
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