Not able to change profile name

[sanstar]

I have tried two three times to change my account name (Profile name) but its showing the same now.

I want to change my profile name from sanstar saini to Sandeep Saini. 

My freelance account is blocked now and I need my account reactivated.

[AveryO]

Hi Sanstar, 

It looks like you were able to file a ticket with our team already. Please know that the team has escalated your concern and they will get back to you on the same ticket thread to assist you with your issue. Feel free to follow up on the same ticket thread if you have further questions, or need clarification about your account.