PAYMENT STILL NOT PROCESSED

[#1]

Hello, can somebody help me. I withdraw funds using "Get Paid Now" button on January 3 but until now, I have not received that my withdrawal is being processed. I talked to my fellow freelancers and they say that I should receive an email that the payment has been processed at least 5 hours after withdrawing funds.

[#2]

Surprisingly, I have received an email after I posted this. This is solved. 

[#3]

b Irshad
Jan 24, 11:29 PM PKT

I requested payment from my up work account which usually processed and transferred to my bank account after 15 or 30 minutes of the request. But today i did not get an email of payment process yet i.e (We have processed you're payment request submitted on (date) through our payment processor, Transfast) after 7 hours.
Please assist me as soon as possible. Its urgent.
Regard

[#4]

Hi Shahzaib,

I checked your account, and it looks like you have already reached out to our team directly regarding the funds you withdrew. I can confirm that one of our agents has already updated the ticket with more information. Please check the response from our team, and feel free to post any questions you have on the ticket so the agent can assist you further. Thank you!

[#5]

Hi, This delay is at your end or my country bank?

[#6]

Hi Shahzaib,

Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively. 

Thank you.

[#7]

Thank you,  actually first time I'm feeling insecure at upwork that I'll lost my payments.  Is there any live chat facility ? please let me know

[#8]

Hi Shahzaib,

Due to the number of users, we can't offer live chat support to all users at all times. We do provide many other ways to get answers and information about the site including Help Center articles, Hiring Headquarters, and Community.

Thank you.

[#9]

Hi Aleksandar. I've tried to withdraw some of my balance yesterday but i still have not recieved the email that says "YOUR PAYMENT HAS BEEN PROCESSED" what should i do?

[#10]

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Erfan S wrote:

i still have not recieved the email that says "YOUR PAYMENT HAS BEEN PROCESSED" what should i do?

---

Wait. It's a holiday weekend. Wait until Monday.

[#11]

Ok thanks

[#12]

Hi Joanne.. Can you also please check my account. I have widraw funds on jan 1 and still not processed. Thanks

[#13]

Hi Maelyn,

Please, note that there is a 12:00 pm (noon) UTC cutoff time for same-day processing. After that, transfers will be processed the following business day. Bank holidays in the U.S. or your country can delay your funds and with January 1st being a bank holiday, some delays are expected. If you don't receive your funds within 8 business days, please let us know.

[#14]

Hello Valeria,

I've requested a withdraw on sept. 7 to local Bank transfer. But my withdraw still not proceed. I've sent mail to upwork support 3 days ago and they still not reply and didn’t solve the issue. Can you please check the issue and solve the problem?

Regards,

Md Rafsanjany

[#15]

Hello! I also have the same concern now. I withdrew from my account today but did not recieve any email that it os being processed from upwork which before happens a few minutes after withdrawing.

Hoping for your quick reply. Thank you!

[#16]

Hi has your problem been resolved? I experienced the same today for from my agency and freelancer account. Withdrawn funds, received notifs of confirmation request but it seems Upwork has not processed my withdrawal request after 8 hours. No email received re: processing of payments. Is there a US Holiday today? 

[#17]

Hi Krisna,

Thank you for reaching out and I'm sorry to hear you have not received your withdrawal yet. I can see that you've already raised a support ticket regarding your concern and one of our agents just recently replied to you. You can access your support tickets here. 

[#18]

Hi Luigi! I withdraw my funds on January 18 but until now I am I have not received that my withdrawal is being processed. 

Hoping for your quick reply!

[#19]

Hi Queen,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[#20]

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Maelyn D wrote:
Can you also please check my account. I have widraw funds on jan 1 and still not processed.

---

There is nothing to check. "Direct to local bank" transactions take 2-5 business days to process. You are on business day 0. The 1st was a bank holiday, now it is the weekend.

[#21]

Hi Upwork friends,

I clicked on Get paid and got the notification that I already withdrawn my pay but i did not get the email showing it has been processed. Please Help

Regards,
Maria

[#22]

Hi Maria,

I can see that you already reached out to our team regarding this issue and one of our agents assisted you directly. Please feel free to follow-up on your open ticket and our team will be happy to assist you further. 

[#23]

I made a withdrawal today, still have not recieved a process payment email.

[#24]

Hi Andrew,

I checked the transaction and can confirm that it was successful from our end. Please note that Direct to Local Bank transactions are processed within four business days. If the transaction still hasn't reflected on your account after eight business days, you can come back here, and we will assist you further. Please also take note that bank holidays both in the U.S, and your location may affect these withdrawals. In the meantime, please read up on this help article for more information about Direct to Local Bank Timings and Fees.

Thank you.

[#25]

Hello Joanne,

I've requested a withdraw on sept. 7 to local Bank transfer. But my withdraw still not proceed. I've sent mail to upwork support 3 days ago and they still not reply and didn’t solve the issue. Can you please check the issue and solve the problem?

Regards,

Md Rafsanjany