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Payment Methods inactive

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Active Member
Ma Aurea W Member Since: Jan 7, 2019
1 of 6

Hi, I've added a payment method last Dec 25, and until now it says that it's inactive. Is there any procedure that it can help me know why it's still inactive/

Community Guru
Petra R Member Since: Aug 3, 2011
BEST ANSWER
2 of 6

@Ma Aurea W wrote:

Hi, I've added a payment method last Dec 25, and until now it says that it's inactive. Is there any procedure that it can help me know why it's still inactive/


 Have you completed your tax info? You can not ever withdraw until you do.

If that is what's missing, just complete your tax info and your withdrawal method will be active instantly.

 

Active Member
Ma Aurea W Member Since: Jan 7, 2019
3 of 6

Thanks Petra. 

Active Member
Bahram M Member Since: Mar 21, 2019
4 of 6

my payment method also has same issue, and i checked all mentioned advices in my account, and did not find any problem.

what else should i do to activate my payment method?

Community Guru
Petra R Member Since: Aug 3, 2011
5 of 6

Bahram M wrote:

my payment method also has same issue, and i checked all mentioned advices in my account, and did not find any problem.

what else should i do to activate my payment method?


When did you add your withdrawal method, is your PayPal account verified and did you complete your tax info? (W8BEB?)

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
6 of 6

Hi Bahram,

 

I checked and it looks like your Payment method is already active. Please let us know if you need further help. Thanks!


-Joanne
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