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erick-kombo
Community Member

Payment Pending

Hello, 

Whereas I do understand the issue of pending money before moving to the available for withdrawal, I am more concerned about the money that has already been withdrawn but the transaction history indicates it has been withdrawn but still is on pending. What would be the issues? 

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Erick,

 

Could you please clarify your question? I reviewed your Transaction History but don't see anything amiss. It does look like you have some pending funds from last week's billing cycle in a similar amount to your last withdrawal, but these are different funds. The funds that are currently showing as Pending on your Transaction History are really In Review as per the Weekly Billing Cycle. You can check this in Reports > Overview. When transactions are pending in your Transaction History, this simply means that they are coming in the future and are still not included in your Available Balance.

 

~Andrea
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