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Payment method has been disabled

Hi Upwork.

I tried to withdraw funds from my upwork account since morning, everytime, It said my payment method was disabled. I was adviced via mail to update my payment method but after that still it declines.

The funds have been returned to my account for now the third time.

How can I update my payent methods.Other than the normal way which seems not to be working for me.

Kindly assist.

Community Manager
Community Manager

Hi Dickens,


We’ll have one of our agents reach out to you via a support ticket to assist you with your request. 


Thank you for reaching out to us. 

~ Bojan

Hello Bojan, I am facing the same issue I can't withdraw my payment. Can you assist me with the issue?

Hi Muhammad Fahad,


I checked and it looks like you haven't added a payment method on file yet. To withdraw your available balance, you will need to add a payment method on file. The availability of payment methods will vary depending on where you are located. To check which payment options are available to you, please go here. For more information about how you can manage to get paid, please read this help article

~ Joanne
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