Payment not received

[1f405438]

I made a withdrawal to my local bank account on 18/05/2021 and I received an email that my payment has been processed..
Expected date of delivery: 19/05/2021 - 21/05/2021
I haven’t received the money yet? Is there a way I can check that I would get the money on time?

[BojanS]

Hi Ifemayowa,

We don’t have any issues that are affecting your withdrawal. We can confirm that your withdrawal was successful on our end. Please keep in mind that it can take up to four business days to arrive at your bank. If you don’t receive your funds after 8 business days let us know here and our team will initiate a trace on your transaction.

Thank you!