Payment set up

[marsclarke]

Completed set up of payment method but it has "inactive" in red. Can anyone say why this is and what it means?

[aocumen · Accepted solution]

Hi Marsha, 

It looks like you are yet to fill-in your tax information. Please go the Tax Information page (Settings > Tax Information), and fill-in Form W-8BEN with your legal name, and address, making sure it matches the information on your Upwork profile. 

You may read more about Form W-8BEN here.