I have plus membership and for some reasons i cant pay for that. Now I tried to pay 10$ (TODAY 09-06-19) but It is giving me 10 connects and saying that "You're already partway through your previous billing cycle, the Connects you receive today will be pro-rated." My billing cycle is from May 25, 2019 — Jun 24, 2019. My question is why they are not giving me 70 connects for $10 and what they mean by "Pro Rated Connects" ?
Thank you for letting us look into this and we're sorry for the confusion. We have escalated your concern to the appropriate team. Our representatives will reach out to you shortly. Let us know if you need anything else.