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e01d0437
Community Member

Portfolio Video Upload Showing as "Sorry video does not exist"

Over a week ago I completed a video project for my client. I uploaded the video to Vimeo as a private link (when my clients allow me to do so). The client approved for the video to be seen on my portfolio however the video is not appearing and it says "Sorry video does not exist" when I try clicking on it. 

 

I've never had this issue before. I've tried re-uploading it onto vimeo but the same issue occurs. How can I fix this issue? Thank you kindly for lettinng me know!

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Oriane,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your portfolio item. Thank you.

~ Goran
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