Possible to cancel an automatic payment already confirmed?

Hello dear freelancers colleagues,


it's my first question here so I'm not sure how does it work. I just received an email from upwork confirming a scheduled payment that apparently had not updated. The only point is that it's going to an older bank account which I don't use much anymore. I guess the answer should be not, but just in case, since the payment it's supposed to take 3-4 days before to become effective and since it has been processed just today, would it be possible to just cancel it and send it back to my Upwork account ?

Hope somebody may know and help


Thanks a lot in advance anyways



Community Manager
Community Manager

Hi Federico,


It looks like our phone support agent has already addressed your question. Please, let us know if you have any further questions.

~ Valeria

Hi Valeria,


thanks for your reply. Yes, they just say it is not possible unfortunately. Thanks anyways for your support.

Have a good day