fededc
Member

Possible to cancel an automatic payment already confirmed?

Hello dear freelancers colleagues,

 

it's my first question here so I'm not sure how does it work. I just received an email from upwork confirming a scheduled payment that apparently had not updated. The only point is that it's going to an older bank account which I don't use much anymore. I guess the answer should be not, but just in case, since the payment it's supposed to take 3-4 days before to become effective and since it has been processed just today, would it be possible to just cancel it and send it back to my Upwork account ?

Hope somebody may know and help

 

Thanks a lot in advance anyways

 

Federico

2 REPLIES 2
kochubei_valeria
Community Manager
Community Manager

Hi Federico,

 

It looks like our phone support agent has already addressed your question. Please, let us know if you have any further questions.

~ Valeria
Upwork

Hi Valeria,

 

thanks for your reply. Yes, they just say it is not possible unfortunately. Thanks anyways for your support.

Have a good day

 

Fede