Dec 1, 2023 11:03:37 PM Edited Dec 2, 2023 02:49:45 AM by Annie Jane B
I upgraded to freelancer plus and my account was debited by Upwork yesterday. However, this morning I received an email saying that I had been downgraded from the freelancer plus account. How is this possible knowing that I paid for it? Can I receive a refund? How does it work?
**Edited for Community Guidelines**
**Edited for Community Guidelines**
**Edited for Community Guidelines**
Dec 1, 2023 11:36:47 PM by Sundas Z
I would appreciate the opportunity to track the progression of this discussion. Additionally, I am eager to acquire relevant information on the matter.
Dec 2, 2023 02:54:35 AM by Annie Jane B
Hi Amivi,
Thanks for reaching out. I apologize for the confusion however I checked your account and can confirm that you have the Freelancer Plus membership. You may view your membership information here.
Dec 2, 2023 06:57:59 AM by Amivi Kafui H
II checked and I'm Freelancer plus. and I benefit from the freelancer plus features. But I'm still wondering why I received this downgrade message.
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