Error on Profile Creation

[Angela O]

HI, 

I am attempting to create my profile as a freelancer, but keep receiving the error message that "this field is required", but no field is indicated and every field is entered and answered. 

Angela 

[Vladimir G]

Hi Angela,

In order to help you with this, please take screenshots of the page where you have filled all the fields before and after clicking the Save and Continue button, and submit a Support request.

[Angela O]

Okay, but once I click on the link to submit a support request, I do not see how to then submit it when that page opens?

[Vladimir G]

Hi Angela,

Please check the private message I just sent you. You can access it by clicking on the envelope icon in the upper-left corner.

[Juan Alberto L]

Good afternoon Vladimir G, the next one is to ask for help with the realization of my profile which has been rejected and in this way to do it correctly and be approved and start working as soon as possible thanks

[Avery O]

Hi Juan Alberto, 

Please check the email sent to you by the team about updating your profile. Once updated, please resubmit your profile so that it can be reviewed. 

[Joana R]

Hi,

I wonder if you can help me, im also having the same problem...

thank you!

[Valeria K]

Hi Joanna,

Which field is highlighted with red when you see the error? If it's the field where you need to add your skills, please make sure that you select skills from the drop down menu that shows when you start typing the keyword.

[Joana R]

Hi Valeria,

All fields are answered and there's no indication of which field is missing. ''This field is required'' appears under ''what languages can you translate?'' but its already answered.

Im wondering if this is an issue from the actual browser? im using google chrome.

[Joana R]

Ok, i've tried creating my profile on Internet explorer and its working perfectly! its a browser issue.

Thank you for your time!

Regards, Joana