More Connects to win more of the work you love

[katbenjamin]

UPDATE: This is already live. You’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings.

In December, we’re upgrading Connects to provide you free monthly Connects and bonus Connects for interviews you win. You’re doing amazing things on Upwork, and more Connects means more chances to do the work you love. 

We’ve seen a huge surge in client activity, and our work marketplace is full of opportunities for all the incredible talent on our platform. We can’t wait to watch you use these Connects to win your share of these opportunities, form stronger relationships with clients, and grow your career on Upwork.

We introduced paid Connects to keep spam from crowding out your proposals and help you win the jobs you want. But we want to ensure connecting with clients is exciting and affordable, so we’re changing our program to provide you with the Connects you need to build deeper relationships and unlock the best opportunities.

Here’s exactly what you can expect:

Freelancer Basic Plan	Receive 10 free Connects per month (according to billing cycle)
Freelancer Plus Plan	Receive 80 Connects per month (70 + 10 free Connects) (according to billing cycle)
Connects Rollover Limits	The Basic and Plus roll over limit is now 200 Connects
Interview Requests	Freelancers receive free Connects (the number may vary) when they win an interview with an established client on Upwork**

In December, you’ll see these free Connects added to your account at the start of your next billing cycle. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

These changes will create more opportunities for everyone in our community, and we’re continuing to explore other ways to show our appreciation for everything you do. Your success is our success, and we’re proud to provide a home where you can do the work you love, form lucrative relationships, and build an amazing independent business.

Learn more about how Connects work here. 

* Update 7/23/2021: Note that when Connects are awarded for interview requests this will show up as two transactions in the Connects History. There is no change to how these are awarded, this is simply done for accounting purposes.

** Updated 1/2/2023

[petra_r]

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Ali A wrote:

I completed the three steps you mentioned: 

1. Submit a proposal to a job

2. Receive an invitation to interview from a client

3. Respond, connect, and earn a bonus of 10 Connects!

I will wait 24 hours, if not I contact you for details. 

---

And once again:

IT HAS NOT STARTED YET AND HAS NOT BEEN ROLLED OUT YET!!

[magreth]

It would be fair to just give freelancer plus subscribers the 80 connects even if their billing period started on 01 or 02 December instead of having to wait for the next billing date which is in January.

My thoughts.

[8a394be5]

Hi!

I've been a member of Upwork for sometime now. And as per the new Connects notification, I am entitled to get 10 connects per month but I didn't get any.

Can you please help me?

Thank you.

[mykasoda]

oh thank you.
So even though I've had an account for a couple months now and my billing
cycle started Nov 22nd, it won't give me 10 until the end which is mid
december? or did I get them and they just went away?

I don't mind waiting, just wanna make sure they'll be added and there isn't
something wrong with my account.

Thanks so much

[3ctechnologies]

Title says it all

[lenaellis]

Hi Micah, 

We are sending them out according to your billing cycle date. So, If your billing cycle is the 22nd of each month then you will receive the 10 Connects on December 22nd. 

Hope that helps!

Lena

[lenaellis]

Hi Yogesh, 

We have already begun sending out 10 free Connects to freelancers. You will receive your Connects on your billing cycle date. You can find this date on your Memberships and Connects page under User Settings. You’ll also receive an email when your Connects are available for use.

-Lena

[rjaveid]

my connections count is not increasing they are still on 2 from last many years, kindly check and resolve the issue.

[lenaellis]

Thanks, Petra, Just so you're aware we started dispersing Connects yesterday, yay!  So, according to your billing cycle date is when you will receive your free Connects for December. Also, we have begun dispersing Connects for interviews but these can take up to 24 hours to receive.

-Lena

[petra_r]

Muhammad U wrote:

Received a job invitation and responded..Am i getting additional connects

---

No.

1) It hasn't been rolled out yet and  apparently it has been now.

2) it will not be for responding to invites, it will be for applying and being contacted backand then responding back.