Refund of the W-8BEN

[ximecas]

What happens if I update my W-8BEN but I have the discount on that tax, I want to know When UpWork gonna refund those amounts because I'm not a US residence, I'm from Mexico and I completed my W-8BEN form successfully.

[JoanneP]

Hi Ximena,

I checked, and I can see that you already have an open ticket regarding your concern. You may check the reply from the agent assisting you here. You might also want to read more about the W-8BEN Form here.