Jan 26, 2024 05:42:36 AM by Md Harun O
Hello, everyone!
Recently, a client gave me a 4-star feedback. If I refund the money to the client, will it affect my JSS?
Jan 26, 2024 06:04:53 AM by Christine A
There's no need to give a refund every time you get less than 5 stars - especially since this particular client didn't write anything bad about you - all it does is encourage clients to give less-than-perfect reviews in order to get their work done for free. But no, it won't affect your JSS either way; you'll just lose $30 for no good reason.
Jan 26, 2024 07:04:18 AM by Md Harun O
Thank you for your response! So, just to clarify, will this not have any impact on my (JSS) after two weeks?
Jan 26, 2024 08:30:29 AM by Christine A
As I said, giving a refund doesn't have an impact on your JSS - bad OR good. It's the review that will affect your JSS, and even if you give a refund, it can still impact your score. So, you may as well keep the money.
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