Request for Assistance: Reset Account Name and Profile Pictures You

[#1]

I hope this message finds you well. I am writing to request assistance with resetting my Upwork account profile name and pictures. Previously, I had created an account which was unfortunately blocked due to the creation of a duplicate profile some time ago.

I have recently created a new Upwork account and am keen to ensure compliance with Upwork's policies. Could you please help me by resetting my account name and updating the profile pictures accordingly? Your assistance in this matter would be greatly appreciated.

Thank you for your attention to this request. I look forward to your prompt response.

Best regards,

Shakeel Ahmad

[#2]

Hi Shakeel,

I see that you have already added a profile picture and name to your Upwork account. Could you please elaborate further on what you mean by resetting the account name and profile picture? 

- Pradeep

[#3]

Firstly, thank you for taking the time to address my issue.

The problem isn't just about my profile picture and name. I had previously created an account using a different email, which has since been banned or blocked. I want to avoid any further issues, and I believe this happened because I accidentally created multiple profiles. At that time, I didn't fully understand Upwork's policies, so I apologize for any confusion this may have caused. Please understand that this is my final profile creation attempt—I won't create another one.

[#4]

Shakeel, could you please click on my name above this post and send me a private message with the registered email address for the previous accounts? 

- Pradeep