Feb 21, 2024 01:09:33 AM by Maureen N
I have been trying to change my name on my Upwork account for about two weeks with no success. I have already updated my profile information accordingly within the settings section of my Upwork account. However, it has not been effective. My efforts to chat with chatbot has been of no success as well. Kindly advise.
Mar 29, 2024 12:37:33 AM by Pradeep H
Hi Saif,
Thank you for your message. I have followed up with the team and I am pleased to inform you that your account is updated with the correct legal name now. Feel free to message us if you need further assistance.
- Pradeep
Apr 4, 2024 12:58:08 AM Edited Apr 4, 2024 01:02:13 AM by Ali A
Hello there
Today i was changing my upwork profile name from Rana Waqas to Muhammad Waqas but Unluckily i typed my mother name Ghulam Sakina so I want to Keep my Real Name Muhammad Waqas. Muhammad Waqas is My Real Identity card name. My profile os already verified on Muhammd Waqas identity card. Please Upwork team look into my request and change the name according to my identity card
Apr 4, 2024 01:30:50 AM by Pradeep H
Hi Rana,
Thank you for your message. I checked your account and can confirm that your name change request is still in process. Please allow 24-48 hours for the team to review and approve your request.
- Pradeep
Apr 4, 2024 02:25:51 AM Edited Apr 4, 2024 03:06:10 AM by Ali A
Thank you Upwork team For Quick Response
I have another question and that is very important for me. I have this profile on my Name and And Verified on my Identity card. Now Due to personal reasons i want to shift this account on my Mother name. So i will provide his id card for identity verification. Is this possible? sir i hope you understand my question.
Apr 4, 2024 04:58:29 AM by Pradeep H
Muhammad, please note that Upwork accounts are non-transferable. Therefore, you are not allowed to transfer or share your account with another user, including your family or friends.
- Pradeep
Apr 4, 2024 07:42:29 AM by Ali A
Ok Thank you For Your Assistance. I am very happy that you guys Quickly solved my problem.
Apr 7, 2024 08:51:21 PM by Melody L
Hi,
I need help on how to reach the Upwork support team about my verified middle name. I just noticed today that my verified middle name is incorrect. Instead of the letter S it was verified as the letter Z.
Apr 8, 2024 12:47:14 AM by Pradeep H
Hi Melody,
I have followed up with the relevant team and I am pleased to inform you that your verified name has been changed now.
- Pradeep
Apr 11, 2024 10:49:14 PM by S M Taiheb K
I have putted all the right information and 100% verfied . But in earning of certificates my name has a typo which the Ai chatbot can not resolve . Can any reak person from the company help me ?
Apr 12, 2024 01:57:02 AM by Pradeep H
Hi S M Taiheb,
I am sorry to hear about the incorrect name on the Certificate of Earnings. I have followed up with the relevant team and I am pleased to inform you that the name has been corrected now.
- Pradeep
Apr 12, 2024 12:24:45 AM by Zia K
Hi, I came to notice that the profile name on my account and bank account should be the same. Unfortunately, while creating my account I didn't realize this and created the account with google account credentials. So, the name was mismatching now. I want to modify it as per the name on the bank, please help me.
Apr 27, 2024 07:14:13 AM by David Kojo K
How do I change my verified name? When I first created my Upwork account I used only my first name and middle name I changed that soon after but only on my Contact info (settings). When I went to download the sheet of "Certificate of Earnings", the name used there is my old name . How can I change this? Thank you.
IT BEEN TWO DAYS NOW ALREADY
Apr 27, 2024 07:44:31 AM by Luiggi R
Hi David,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
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