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Hira's avatar
Hira F Community Member

Requesting payment

I have sent an invoice to client. He is trying to send me payment but everytime he tries an error comes. Kindly resolve this issue

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Nikola's avatar
Nikola S Retiring Moderator

Hi Hira, 

 

Thank you for reaching out to us. I checked and it looks like, unfortunately, you were not hired for this job. Please keep in mind that you shouldn't provide any work until your client sends you an offer and a contract is created under your My Jobs tab.

I encourage you to let us know if a TOS violation has happened by using the Flag as Inappropriate option throughout the platform. You can learn more about user reporting here.

 

Additionally, I would recommend you check this help article and available learning paths in the Academy section to help you stay safe on Upwork. 

~ Nikola