Responsiveness rate

[#1]

Hello,

I have a question: does the responsiveness rate have any effect on keeping the top rated or top rated plus badges? I didn't respond within 24 hours to three invitations, now my top rated plus badge has disappeared from the Stats page and I was wondering if the two things were not related.

Thank you!

[#2]

Hi Antonio,

Response time doesn't affect your JSS. Your JSS reflects your overall contract history with your clients and is based on your (or your agency's) relationships and feedback. You might want to read this help article to learn more about what affects your score. 

[#3]

Hello Joanne, 

thanks for your kind reply. So it doesn't even affect any of my badges, right?

[#4 · Accepted solution]

Yes, Antonio. 

[#5]

Thank you again 🙂