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» Forums » Freelancers » Re: Returned Withdrawal - Rejected
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Kubra Ayse's avatar
Kubra Ayse G Community Member

Returned Withdrawal - Rejected

I've been paid, but I can't get paid. My bank account is active for a few hours, and then it's disabled. I give $ 1 to activate it again, and then it's disabled again. That way my $ 3 was wasted. How can I get my payment? Has anyone had such a problem?

9 REPLIES 9
Joanne's avatar
Joanne P Retired Team Member

Hi Kubra,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
Lilanath's avatar
Lilanath P Community Member

I am suffering the same problem my payment got rejected 2 times I lost my 2 dollars. Can anyone

help me?

Luiggi's avatar
Luiggi R Retiring Moderator

Hi Lilanath,

 

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

~ Luiggi
Kubra Ayse's avatar
Kubra Ayse G Community Member

I've previously opened a topic here about disabling my payment method. And the one of the support team was told me to my Swift code was wrong. I tried it with another bank account, and I'm pretty sure my Swift code is correct. Even though I entered the Swift code correctly, my payment method is disabled again.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Kubra,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
Qadir's avatar
Qadir A Community Member

i also have same issue. when i re enable my local bank transfer account they charge 1$ and when i am trying to withdraw the disable bank account again. i had already used this bank account on upwork from many months its working properly. Now, why it's disabling again and again?

thanks

Joanne's avatar
Joanne P Retired Team Member

Hi Qadir,

 

I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.

~ Joanne
Upwork
Muhammad's avatar
Muhammad M Community Member

why my Returned Withdrawal Fee rejected its three time with me

 

**Edited for Community Guidelines**

Ronna's avatar
Ronna P Retired Team Member

Hi Muhammad,

 

Thank you for sharing your concern. I checked and see that your withdrawal was rejected due to invalid data specifically with the bank code or IBAN number. I highly recommend updating your bank information by removing your bank account and then re-add it with the updated information by going to Account settings > Get Paid. You can learn more here

 

~Ronna