Aug 31, 2020 03:54:27 PM Edited Aug 31, 2020 03:54:58 PM by Kubra Ayse G
I've been paid, but I can't get paid. My bank account is active for a few hours, and then it's disabled. I give $ 1 to activate it again, and then it's disabled again. That way my $ 3 was wasted. How can I get my payment? Has anyone had such a problem?
Aug 31, 2020 08:44:58 PM by Joanne P
Hi Kubra,
I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!
Jan 8, 2024 05:56:18 AM by Lilanath P
I am suffering the same problem my payment got rejected 2 times I lost my 2 dollars. Can anyone
help me?
Jan 8, 2024 06:15:30 AM by Luiggi R
Hi Lilanath,
We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.
Sep 10, 2020 06:42:02 AM Edited Sep 10, 2020 06:43:49 AM by Kubra Ayse G
I've previously opened a topic here about disabling my payment method. And the one of the support team was told me to my Swift code was wrong. I tried it with another bank account, and I'm pretty sure my Swift code is correct. Even though I entered the Swift code correctly, my payment method is disabled again.
Sep 10, 2020 07:14:20 AM by Aleksandar D
Hi Kubra,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Nov 19, 2021 07:27:44 PM by Qadir A
i also have same issue. when i re enable my local bank transfer account they charge 1$ and when i am trying to withdraw the disable bank account again. i had already used this bank account on upwork from many months its working properly. Now, why it's disabling again and again?
thanks
Nov 19, 2021 08:45:13 PM by Joanne P
Hi Qadir,
I have requested the assistance of our team. One of our agents will reach out and assist you directly via a support ticket.
Sep 14, 2024 05:38:25 AM by Ronna P
Hi Muhammad,
Thank you for sharing your concern. I checked and see that your withdrawal was rejected due to invalid data specifically with the bank code or IBAN number. I highly recommend updating your bank information by removing your bank account and then re-add it with the updated information by going to Account settings > Get Paid. You can learn more here.