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Security question reset


From the past few days I have been trying to reset my security question. I have created a support ticket that closed itself without any response from the Upwork team.


I have also tried contacting directly through email but whichever way I try, a bot sends me an unrelated automated response.


**Edited for community guidelines**


This automated response is ridiculous considering my profile is already approved? I hope someone from the team answers my query here.



Abdul Hanan

Community Manager
Community Manager

Hi Abdul,


I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.


Thank you for your patience.

~ Bojan
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