sai_agni
Member

Skills test "Unexpected Error" that kicks you our and fails your test

Hi there! 

I have been trying to take two tests this morning: 

• Financial Analysis 

• English Spelling

 

I had two bugs occur during this process. One was a downtime notice (attached) which prompted me to wait for 30 minutes to resume the test. Unfortunately, I was kicked out of the test and received a score without answering the question. 

 

In another case, I received an "Unexpected Error" (attached) notice that kicked me out of the test; resulting in a fail. 

 

How does one fix this issue and reset the test scores?

 

Thank you!

1 REPLY 1
joanbonjoc
Member

Hi Sai,

One of our team member will reach out to you via ticket. Please respond directly to that ticket and post any questions you have. Thanks.

~ Jo-An

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