Feb 24, 2021 10:37:18 PM by Jingyu W
I noticed that my account can not submit any proposal ,and I think my account is fine.
Feb 24, 2021 10:49:07 PM by Catherine Z
Feb 25, 2021 06:57:15 PM by Joanne P
Hi Jingyu,
I checked with the team and they have confirmed that they have reached out to you previously about your account status. They request that you kindly check your ticket number: 29031438 and follow the instructions provided in the email. You can access the ticket by going here.
Feb 26, 2021 12:59:27 AM by Jingyu W
the previous link has expired because miss the time, could you please reset a new request to confirm my account? Thx a lot
Feb 26, 2021 01:48:06 AM by Aleksandar D
Hi Jingyu,
The team already reached out to you via this support ticket with a new link.
Thank you.
Apr 21, 2022 06:55:20 AM by Samuel A
I am having the same issue. I have cleaned cache in my browser but it didn't fix the problem. Where can i reach out to have my account check by the Upwork team?
Thanks,
Sam
Apr 21, 2022 07:59:43 AM by Andrea G
Hi Samuel,
I checked and it looks like you're an Exclusive Agency Member. This means you can only work on Agency Contracts and so, you're unable to send proposals as an independent freelancer. I would suggest you discuss this directly with the Agency Owner if any permissions need to be adjusted.
Feb 24, 2021 11:55:46 PM by Joanne P
Hi Jingyu,
I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.
Nov 29, 2022 10:00:16 AM Edited Nov 29, 2022 10:00:54 AM by Jon B
I am having the same issue, proposal button is grayed out.
New to the Freelance side. Never with an agency.
Just finished ID verification, and resolved payment discrepancy.
Need help!
Thank You!
Nov 29, 2022 12:11:07 PM by Nikola S
Hi Jon,
Thank you for reaching out to us. I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.
Nov 29, 2022 12:12:17 PM by William T C
Hey Jingyu, please change your Settings to Public instead of Private which should fix the issue. Thanks!
Apr 2, 2023 06:50:24 AM by Uwmoroghe D
Hi,
I'm new to Upwork as well, and trting to submit proposals, but the button is disabled.
Any help is appreciated.
Apr 2, 2023 12:38:58 PM by Annie Jane B
Hi Uwmoroghe,
Thank you for reaching out to us. I tried but wasn’t able to replicate the issue you’re describing. Have you tried clearing your browser’s cookies or using a different browser? If the issue still persists, could you please share the following information so that we can forward it to our team to be investigated further?
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