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Re: Talent Specialists (AGAIN)

Community Guru
Petra R Member Since: Aug 3, 2011
41 of 48

For what it is worth: My client seems to be under the impression that she did not even request the so-called "help" of the "talent specialists" and is under the impression that they "just pop up and 'help' ...."

 

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Community Guru
Phyllis G Member Since: Sep 8, 2016
BEST ANSWER
42 of 48

@Petra R wrote:

For what it is worth: My client seems to be under the impression that she did not even request the so-called "help" of the "talent specialists" and is under the impression that they "just pop up and 'help' ...."

 


 Now I'm visualizing a troupe of Talent Specialist fairies flitting about. They see themselves as digital Tinkerbells, spreading light and helpfulness wherever they go. Our reality is they smudge our screens and drop stale cookie crumbs in our keyboards. Naturally, we worry that clients experience them as nuisances or worse.

Community Guru
Jess C Member Since: Feb 18, 2015
43 of 48

@Petra R wrote:

For what it is worth: My client seems to be under the impression that she did not even request the so-called "help" of the "talent specialists" and is under the impression that they "just pop up and 'help' ...."


Egad, that makes it a thousand times worse. Not only are they inept, but they butt in on the clients' business uninvited? ARRRRRGHHHHH!!!

 

I've written apologies to clients for declining invitations to jobs I don't do, for those rare occasions when the post seems legit, telling them I'm sorry Upwork recommended me inappropriately. It's embarassing for the freelancers AND Upwork overall. I've since opted out and the quality of my invitations has slightly improved.

 

And thanks, Wendy!

Ace Contributor
Stephanie G Member Since: Jan 29, 2018
44 of 48

A statistically valid random sample of Talent Specialist invites should be examined to see if they are taking the time to look at the freelancer and think about whether there is a decent match.

 

And the Upwork software should make it IMPOSSIBLE to send an invitation a client's currently active freelancers about that clients reqs.

 

Perhaps if the freelancers were able to rate the Talent Specialsts on the quality of the invitations that would encourage them to improve their matchmaking.  It sounds like thay are casting wide nets hoping to catch something when they should br doing better targeting of fewer invitations. 

 

 

 

 

Community Guru
Jamie F Member Since: Mar 7, 2010
45 of 48

They occasionally invite me to jobs that involve writing in Thai. I am in Thailand,  but I can't read or write Thai and asides from my location, there's nothing in my profile to suggest I can. I can imagine them feeling pleased with themselves at having found a great match whereas, in reality, I could hardly be less qualified. They had might as well be inviting me to jobs in Klingon. 

Community Guru
Wendy C Member Since: Aug 24, 2015
46 of 48

Klingon; Thai; Mandarin; Swahili ... if TS folk can't at express themselves in correct English when posting jobs for Enterprise clients or communicating as the liaison between buyer and provider > they need to find a new career. 

 

You guessed it - I just saw a job written in beyond deplorable English - for an English speaking company based in the Bay Area of California.

Community Guru
Ela K Member Since: Feb 9, 2015
47 of 48

Well, my Talent Agent just recommended a German proofreading job that pays "$40 USD for 10,000 words or 200 dollars per 100,000 words” - what a marvelous opportunity!

 

So, they don't read the job descriptions either but seem to rely on an algorithm to pull up a list that is then sent to people eligible for Premium Services. Great service.

 

Community Guru
Kelly B Member Since: Jan 1, 2016
48 of 48

I can't decide which of the 1,000 Talent Specialist complaint threads to post in, so I pick Petra.

 

I got an invite today which wanted a graphic design "expert" which I am, but to do a "1 page document template that I need to update to reflect our brand identity and choose better icons/layout."

 

That's the entirety of the job description in the invite. Click on job posting and you don't get more info, but you DO at least get to see an attachment that gives a better idea of the document (WHY are these attachments not visible in the invites?????).

 

Further reading shows the client only has a 4-star rating because he stops communicating and doesn't pay. HOW does this person get to use Talent Specialists to try to lure in busy professionals who might not have time to read all the reviews warning against this person? And how is a possibly one-hour job worthy of Talent Specialist attention? This program baffles me.

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