Hello! Is it possible to speak with an agent about this issue? I am also have trouble with it, but was unsure what further steps I could take without assistance from UpWork. Thank you for your time.
I checked this for you and City field under your address information is still not filled. Please, log in to your account and fill all the fields under your location information.
Please let us know if the issue persists after this and our team will assist you further. Thank you.