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Re: You must update your address before you can submit proposals.

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
181 of 557

Hi Eric,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Abd-Elmonem A Member Since: Sep 26, 2018
182 of 557

Submit a proposal
Sorry, we were unable to save your application.
You must update your address before you can submit proposals.

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Active Member
Den S Member Since: Sep 28, 2018
183 of 557

I have the same problem

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Active Member
Adam S Member Since: Sep 26, 2018
184 of 557

HI, 

I have the same issue:

"You must update your address before you can submit proposals."

 

Regards

Adam

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Active Member
Kristina K Member Since: Sep 26, 2018
185 of 557

Hello!

Please help.

"Sorry, we were unable to save your application.

You must update your address before you can submit proposals."

But I update udress many times: time zone, city, country, phone, everything.

What shall i do?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
186 of 557

Hi Adam, Kira, Ravi, and Alexandre, 


Please send the job post links, and the screenshot of the issue through a private message, and I'll forward this to the team so that they can look into it further. So that I can assist you more efficiently, please write this subject on the subject line "Proposal/Address Issue."

Thank you!


-Avery
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Kristina K Member Since: Sep 26, 2018
187 of 557

Hello! 

Could you orient about terms for solving problem with Proposal/Address Issue? I sent the job post links, and the screenshot of the issue through a private message as moderator asked, it was more then 8 hours ago and the status of the letter is "Not Yet Read" and the problem is stil exist ("You must update your address before you can submit proposals.").

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Active Member
Alex M Member Since: Sep 27, 2018
188 of 557

Faced such problem, on all orders

one of them:
**Edited for Community Guidelines**

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Active Member
Alex R Member Since: Sep 27, 2018
189 of 557

Face up to this problem too. Sign up, done with my profile and are not able to send proposals Smiley Sad 

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Active Member
Fiona M Member Since: Sep 27, 2018
190 of 557

Hi,

 

I am new to Upwork. I have tried to submit a proposal but it returns saying that it cannot be submitted until my address information has been updated. However my address information is all complete. I have tried deleting the information and trying again but I am getting nowhere. 

 

Can someone help!?

 

Thanks

 

Fiona

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