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To submit a proposal, update your address

Active Member
Leonardo F Member Since: Sep 27, 2018
41 of 462

Hello Valeria,


I still have this issue, any update regarding this?



Active Member
Fizza N Member Since: Feb 24, 2019
42 of 462

I'm having the same problem. i have updated my address and location twice, done everything i can think of. Can you please see my profile and tell me what i can do to start submitting proposals? It still says i have to update my address to submit proposals.

Goran V Moderator Member Since: Mar 24, 2017
43 of 462

Hi Fizza,


I checked your account and was not able to replicate the issue, could you please try clearing your cache and cookies or using another browser? If you`re still receiving the same error let me know what type of browsers you have tried to use, thank you.

Active Member
Cassaundra T Member Since: May 11, 2019
44 of 462

I am currently having this issue and was wondering how long this has been going on

Community Guru
Riri A Member Since: Jul 21, 2018
45 of 462

Hi Cassaundra,


I see you've also followed up via our social media channels. One of our team members will reach out to you shortly and assist you directly with your account. Thanks.

~ Riri
Active Member
Malik A Member Since: Oct 12, 2019
46 of 462

Please Help me. I am facing the same problem and not able to submit a proposal

Joanne Marie P Moderator Member Since: Nov 26, 2017
47 of 462

Hi Malik,


I checked your account and see that you were able to submit a proposal. Please let us know if you are still having trouble submitting proposals, thank you.

Active Member
Alex M Member Since: Sep 27, 2018
48 of 462

I faced the same problem. Please help to deal with it

Active Member
Hossein R Member Since: Sep 27, 2018
49 of 462

I have this issue as well.

My profile is completed but it gives me the same error when I want to submit proposals.


Please somebody help!

Active Member
Timofey G Member Since: Sep 27, 2018
50 of 462

I've joined Upwork recently and tried to submit a proposal, but instead I got this message:


Sorry, we were unable to save your application.

You must update your address before you can submit proposals.


I'm basically don't know what to update, help me please.