Community Manager
Hi Joy,
To earn Top Rated status, you need to maintain Rising Talent status or a Job Success Score (JSS) of at least 90% for at least 13 of the last 16 weeks. The Top Rated Eligible Weeks metric keeps track of that progress looking at the last 16 weeks as a rolling window.
This means that, if you've accumulated a block of non-eligible weeks in the past, you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Update:
Hi all,
This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation on this new thread.
Thank you!
Moderator
Hi Abubakar,
You see the same number of weeks because you've accumulated a block of non-eligible weeks in the past 16 weeks of the calculation window, you'll need to wait for those non-eligible weeks to fall out of the calculation while achieving all the requirements in the current week. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. You can refer to this help article to find a helpful chart explaining this process.
- Pradeep
Moderator
Hi Dagnachew,
Looks like the reason why you still haven't received the Top Rated badge, is because there is a non-eligible week within the total number of weeks for your calculation. In order for the number of eligible weeks to increase, your non-eligible weeks will need to be "pushed out" of the past 16-weeks. Once this happens, the number of eligible weeks will start increasing, provided you meet the requirements. If an eligible week falls off of the calculation each week, the total number of eligible weeks won't increase. You can find more information here.
Retired Team Member
Hi Ebenezer,
Thank you for reaching out and sharing your JSS records. Please know that the Top Rated Eligible Weeks metric keeps track of that progress looking at the last 16 weeks as a rolling window.
This means that, if you've accumulated a block of non-eligible weeks in the past (like what you shared above), you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count.
Check out this help article to find a helpful chart explaining this process. You're almost there! Keep up a fantastic job!
Retired Team Member
Hi Ahsan,
Thank you for reaching out and we truly admire your eagerness in getting the Top Rated badge. About the Top Rated Eligible Weeks, you still have the same total number of eligible weeks as last time we checked. Eligible weeks must include Rising Talent status or a Job Success Score above or equal to 90%. Every Saturday, we update your eligibility status by dropping the oldest week and adding the newest one. This means that your eligibility status can change depending on your performance in the most recent week compared to the week that was dropped. Check out this help page for more information.
Retired Team Member
Hi Mirza,
Thank you for reaching out to us. Please remember that eligible weeks are the ones where you had Rising Talent status or a Job Success Score at 90% or above. Every Saturday we remove the week 17 weeks ago from the calculation and add the most recent week. In order for the count to increase, you must be eligible this week, but not have been eligible 17 weeks ago.
When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
Moderator
Hi Ahmed,
I'm sorry to hear about your score drop. As you may already know, part of the requirement for earning the Top Rated badge is maintaining a Rising Talent status or Job Success Score of at least 90% for at least 13 of the last 16 weeks.
This means that, if you've accumulated a block of non-eligible week(s), you'll need to wait for those weeks to fall out of the calculation. When your count doesn't change, it is generally because an eligible week is falling out of the calculation while another is being included. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. Check out this help article to find a helpful chart explaining this process.
My Top Rated eligible weeks 12 of 16 since 2 months and it is update my job score but not weeks since 2 months as still same. I'm eligible Top-Rated but it doesn't update yet.
Retired Team Member
Hi MD,
Thanks for reaching out. You see the same number of weeks because you've accumulated a block of non-eligible weeks in the past 16 weeks of the calculation window, you'll need to wait for those non-eligible weeks to fall out of the calculation while achieving all the requirements in the current week. Once non-eligible weeks start falling out of the calculation you'll see an increase in the count. You can refer to this help article to find a helpful chart explaining this process.
~ AJ
Moderator
Hi John,
Thank you for your message. Eligible weeks are the ones where you had Rising Talent status or a Job Success Score at 90% or above. Every Saturday we remove the week 17 weeks ago from the calculation and add the most recent week. In order for the count to increase, you must be eligible this week, but not have been eligible 17 weeks ago. Because of the past 16 weeks, you still have the same total number of eligible ones as the last time we checked. Check out this help page for more information.
Thank you,
Pradeep
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