Apr 7, 2020 05:46:17 AM by Nadia B
Hi. A week ago I tried to upload works to my portfolio and constantly an error arises: TypeError: Object (...) is not a function. How can we solve it?
Apr 15, 2020 03:51:05 AM by Goran V
Hi Leandro,
Our team will reach out to you via ticket as well and assist you further with uploading your portfolio item. Thank you.
Apr 17, 2020 05:27:39 AM by Dmitriy B
I faced the same problem as well. Could you please help me with it?
Apr 17, 2020 05:37:26 AM Edited Apr 17, 2020 05:38:00 AM by Goran V
Hi Dmitriy,
Our team will reach out to you via ticket as well and assist you further as soon as possible. Thank you.
Apr 16, 2020 04:57:40 AM by Heidi B
Please help with the above error, I am unable to a portfolio entry
Apr 17, 2020 11:53:43 AM by Bojan S
I apologize for the inconvenience this caused you, Francesc.
Our team will reach out to you regarding this issue directly via a support ticket and keep you updated. We appreciate your patience while our team is working on fixing this issue.
Apr 18, 2020 12:22:37 AM by Leandro A
May 3, 2020 01:04:19 PM by Joshua S
Did this ever get resolved? Is there something I am doing wrong? I have this same issue.
May 3, 2020 04:14:44 PM by Joanne P
Hi Joshua,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
May 11, 2020 10:40:12 AM by Sarah M
I am also having this exact same issue!
TypeError: undefined is not an object (evaluating 'e.upload.response.error.message')
May 11, 2020 10:51:51 AM by Sarah M
Help!
I am trying to upload portfolio images, but everytime I try to upload any I get the following eroor message:
"TypeError: undefined is not an object (evaluating 'e.upload.response.error.message')"
Occassionally certain files work, but the rest don't, even though they're all the same dimensions and formats.
May 11, 2020 11:37:56 AM by Bojan S
Thank you for reaching out to us, Sarah.
One of our team members will reach out to you directly via a support ticket to assist you with this issue.
Jul 11, 2020 08:17:42 AM Edited Jul 11, 2020 08:30:43 AM by Leslie W
This just started last night and is still there this morning. I can hit delete on files and get asked the usual "am I sure" etc. but when I go to preview I get "TypeError: n is undefined" and nothing saves to publish, where I just get error, try later. I thought it would have been reported but don't see another post. I don't think it is the browser - this was in FireFox and I get a similar situation through Safari, which says "TypeError: undefined is not an object (evaluating 'n.uid')" in case that helps. Thanks for any advice or work you can do on it, really need to do some editing, Leslie Wagle
Jul 11, 2020 03:09:37 PM by Joanne P
Hi Leslie,
One of our team members will reach out and assist you directly via a support ticket. Thank you
Jul 11, 2020 10:28:06 PM by Rafli E
Hello,
I had the same problem. When I tried to edit my portfolio and did preview on it, this error dialog appears "TypeError: n is undefined" even I did not change anything. Please advise..
Thanks,
Jul 11, 2020 11:33:43 PM by Aleksandar D
Hi Rafli,
I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Jul 14, 2020 11:19:29 AM by Sofiia B
Having the same issue right now( I am trying to upload some .png's to my portfolio and getting a message:
TypeError: undefined is not an object (evaluating 'e.upload.response.error.message')
Does not matter if I upload .png or .jpg, one file or couple of files at once - the same issue.
Jul 14, 2020 11:53:10 AM by Bojan S
Hi Sofia,
One of our team members will reach out to you directly via a support ticket to assist you with this issue.
Thank you for reaching out to us!
Aug 26, 2020 06:19:45 PM by Hazel L
After I upload I get the "TypeError: Cannot read property 'message' of undefined" pop up. I cleared my cache and cookies but it still doesnt solve it.
Aug 26, 2020 10:26:09 PM by Joanne P
Hi Hazel,
One of our team members will reach out and assist you directly via a support ticket. Thank you
Sep 28, 2020 07:08:38 AM by Islam M
I have the same issue, please can anyone resolve this form me.
Thanks
Aug 27, 2020 12:19:39 PM by Abena A
I keep receiving this error when uploading png files: TypeError: Cannot read property 'message' of undefined. I've looked to past threads but there's no solution. Is this an error on my end, or on the end of the server.
Thanks!
Aug 27, 2020 02:32:11 PM by Bojan S
Hi Abena,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists.
Sep 12, 2020 05:43:56 PM by Ethan C
Hey Bojan, I cleared my cookies, browser data, cache, logged in with another browser, etc, and it's still happening. Any other fixes?
Sep 12, 2020 07:40:07 PM by Luiggi R
Hi Ethan,
I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.
Thank you.
Sep 16, 2020 11:36:37 AM by Muhammad M
I keep receiving this error when uploading png files: TypeError: Cannot read property 'message' of undefined. I've looked to past threads but there's no solution. Is this an error on my end, or on the end of the server. I'm still getting this evertime i try to update my profile, help! I have tried 3 different Broswers, Cleared Cache and Cookies.
Sep 16, 2020 12:46:27 PM by Bojan S
Hi Muhammad,
We'll have one of our agents reach out to you via a support ticket to assist you with this issue.
Thank you for reaching out to us.
Sep 28, 2020 07:15:12 AM by Aleksandar D
Hi Ryan,
I'm sorry to hear about this. Could you please try clearing your cache and cookies or using a different browser? If the problem persists, please send us a screenshot of the error message so that we can assist you further.
Thank you.
Sep 29, 2020 11:50:32 PM by Aleksandar D
Hi Victoria,
One of our team members already reached out to you directly via a support ticket to assist you further.
Thank you.
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