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gurdeep20r
Community Member

Unable to add my master card details as billing method

I am getting error "We are unable to authorize your card. Please add another billing method or contact your issuing bank." while adding my billing method using my master card details.

3 REPLIES 3
JoanneP
Moderator
Moderator

Hi Gurdeep,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
12b3cf0a
Community Member

Hi

I'm having a similar issue and cant find a way to contact customer support. (The chat bot is confusing )

Hi Sohaib,

 

I checked and it seems that you already created a support ticket for the issue you are experiencing. Please allow more time for our team to review your case and respond accordingly to your ticket. You will be notified of their response.

 

~ Nikola
Upwork
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