May 3, 2021 09:16:47 AM by Norma J
May 3, 2021 11:46:20 AM by Nikola S
Hi Norma,
Could you please click on my name and send me a PM with more information about the charges you are referring to so that we can better assist you? I will be sure to look into your report and escalate it accordingly.
May 3, 2021 12:07:36 PM by Norma J
May 3, 2021 01:14:34 PM Edited May 3, 2021 02:15:29 PM by Nikola S
Hi Norma,
Could you please clear your cache and cookies or log in with another browser? If the issue persists please share the screenshot from your end so that we can better assist you.
Edited to add information:
I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.