Nov 7, 2022 09:49:11 AM Edited Nov 7, 2022 09:50:53 AM by Paula L
Solved! Go to Solution.
Nov 8, 2022 01:09:01 PM by Valeria K
Hi All,
We appreciate your feedback. You can also share your feedback or ideas about badging in this survey. We are still evolving how and when we give badges to celebrate members' successes within the Upwork environment. As we note on the badge page and in this announcement badges are meant to showcase members' contributions to the community and beyond.
The badge discussed on this thread was part of a campaign celebrating CS week and we were excited to support those members. We truly appreciate this feedback and are already working to incorporate more steps to improve communication in the future
Nov 7, 2022 09:58:40 AM by Martina P
Customer service superstar?
Upwork, please don't get weird on me now.
This is clearly completely unrelated to any community activity, this is OP's first post. It could be a profile award badge, since this is the kind of work OP is doing.
Upwork, what are you doing?
Now you are mixing up profiles with community activity? Will it be displayed on her profile? Why not? It does not reward community engagement, right?
If you are planning to display badges like this on the main profile, please give me reasonable advance notice so that I can avoid being a translation superstar, guru, or even a rock star. Please and thank you.
Nov 7, 2022 02:05:12 PM by Jeanne H
This does not bode well for the platform.
Upwork, stop doing crazy things. These community participation badges are bad enough, but now you have skills listed, too? What are you thinking????????????????
Nov 8, 2022 02:40:14 AM by Bilal M
Hey this new customer service superstar badge is awesome! (Because I got it! :D) All of y'all being jealous?
On a more serious note, it seems strange to have a skill-related badge. When I saw the notification that I had received that badge I was confused, and kept thinking what did I do on the community to earn this one. And when I hovered over it, it only said, received on: so and so date.
I had to go to another person's profile to see what it was for, and the description was strange again. I kept thinking, was it kind of depending on the nature of our responses on the forum, like being helpful on the forums, which was somehow being taken as good customer service?
Because a new badge based on recent services provided through the platform didn't make sense. Unless, they are rolling out all kinds of badges based on different niches...
Nov 7, 2022 12:25:22 PM by Martina P
Well unless the client is searching for freelancers in the community, they will never see them anyway. It would be a pretty ineffective strategy anyway, having to read all the posts, finding a person you like, and then finding out they are an architect while you are looking for a video editor.
Nov 8, 2022 01:09:01 PM by Valeria K
Hi All,
We appreciate your feedback. You can also share your feedback or ideas about badging in this survey. We are still evolving how and when we give badges to celebrate members' successes within the Upwork environment. As we note on the badge page and in this announcement badges are meant to showcase members' contributions to the community and beyond.
The badge discussed on this thread was part of a campaign celebrating CS week and we were excited to support those members. We truly appreciate this feedback and are already working to incorporate more steps to improve communication in the future
Nov 8, 2022 02:52:54 PM by Jeanne H
Nov 8, 2022 05:14:25 PM Edited Nov 8, 2022 05:15:19 PM by Samer B
Seems like a bug?
It is suppose to reward those helping within the community but was given to those doing customer service jobs?