Verification code via text

[#1]

I am being asked for a vertification code to submit a proposal but it's not coming through to my phone. I've reached out to support several times to no avail. I cannot submit proposals or do anything with upwork until this is resolved. 

[#2]

Hi Eden, 

I can see you were able to file several support tickets regarding the same concern. The team addresses tickets by the order they were received, but I have already notified them that you will need help soon. They will reach out to you through one of your tickets to be assisted further.