Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

What is the Date of birth format ?

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
101 of 127

Hi Tallat,

 

The correct format is YYYY-MM-DD. If you`re unable to update your profile following this format, please try clearing your cache and cookies or logging in with a different browser.

 

Thank you.

~ Aleksandar
Untitled
Highlighted
Active Member
Dougie C Member Since: Sep 4, 2019
102 of 127

Tried to verify my date of birth and then move onto video but it just won't accept any format. Any thoughts?

Thanks

Dougie

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
103 of 127

Hi Dougie,

 

Please refer to the instructions I`ve shared in my previous post here:

  • Please try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.

Untitled
Highlighted
Active Member
Dougie C Member Since: Sep 4, 2019
104 of 127

Great. I have tried all formats of the dob but haven't tried that. Will try now.

Thanks

Highlighted
Active Member
Dougie C Member Since: Sep 4, 2019
105 of 127

No difference sadly.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
106 of 127

Hi Dougie,


Just wanted to confirm do you receive any error on your end or nothing happens once you add your DOB? Thank you.


Untitled
Highlighted
Active Member
Waqas A Member Since: Aug 15, 2019
107 of 127

O yes, it gets resolved by this format. Just did it. the issue is that the Upwork team should work on showing the require tooltip when the wrong DOB is being entered. they show only when a correct is entered. Please write in this format to avoid any inconvenience.

 

Snag_34404b3c.png

Highlighted
Active Member
Pamela A Member Since: Oct 8, 2019
108 of 127
The site is not accepting my birthdate for the purpose of verifying identity.
Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
109 of 127

Hi Pamela,

 

Could you try clearing your cache and cookies and then adding your DOB. The correct format is YYYY-MM-DD, if you`re still experiencing the same problem after this let me know. Thank you.


Untitled
Highlighted
Active Member
Pamela A Member Since: Oct 8, 2019
110 of 127
Thanks, I’ll give it a try!
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS