Why is it that we get notices on Facebook, but not on the forum or in our accounts when we login?
Yesterday and again this morning there is a notice on Facebook:
We are currently experiencing technical difficulties with the Upwork website. Our technical team is investigating the issue and we will be back up as soon as possible. Apologies for the interruption!
But there is no notice anywhere to be seen on Upwork. If I am working I am surely not going to be on Facebook, so it would make more sense that notices would be posted where someone would see them the most, uhmmm like when we login to Upwork?
We all understand that a website can suffer from issues, especially when it's being upgraded. It's annoying, but unavoidable to some extent. However the unprofessional error pages - "Crikey!" and so on - are not unavoidable. Can we please have them removed, and replaced with something that projects the image of a professional organisation that takes site problems seriously? System failures on a site that people rely on to get work done or make a living are not an appropriate occasion for this sort of thing.
DO NOT CHANGE ANYTHING.
Every time they try to change something they break the site. Stop all the idiotic tinkering just to please a few. Just fix what we have and leave it alone.
Suzanne asked, "Why is it that we get notices on Facebook, but not on the forum or in our accounts when we login?"
Maybe because Facebook is more reliable than the Upwork site?
and so I log in....finally am able to...and see a message...which should actually be for one of my upwork clients...reminding them to review and pay me........
(does a facepalm)...and I wonder if they got the message.
Also...yesterday during the debacle where I could not access messages...page....nada....I actually was offered a job....which now is not longer mine.
Thank you Upwork...would seem you decided it was someone else's simply because it was urgent, and I could not say *yup gimme*.....and it's from a long-standing on-and-off...give it to Irene as the occasion requires...kinda job.
Now I wonder...will that client come back to me again with something similar? Or go back to whoever got it instead of me (there are time differences and such involved, you know). What must they have thought when I so 'rudely' chose to ignore them?
Well, I have written to them, described the situation, and apologised profusely.
HOWEVER.....I feel Upwork should message ALL clients, and explain what happened...and apologise...so that I, and others who found themselves in a similar position, do not have to walk around with egg all over our faces...DUE TO SOMETHING THAT WE HAD ABSOLUTELY NO CONTROL OVER!
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