When my payment will arrive?

[8bc19d20]

I got a message like this:

(employer) approved the milestone

Milestone 1: "(project)"

Amount paid: $31.00

and when i click view details, it says:

Payment
Status: Paid
Amount released: $31.00 released on Jul 25

It has been 2 days. But when i go to settings and click get paid my balance seems still 0. I submitted my ID and photo too. Does it have anything to do with my profile photo?

[759e32fa · Accepted solution]

Hi Said,

Thank you for reaching out to us. When your client releases a milestone or final payment on a fixed-price job, it immediately shows as pending on your financial account. Pending payments become available for you to withdraw after the standard five-day security period.

In your case, the funds will be available for withdrawal on the 30th.

You can check this article for more information.

[8bc19d20]

thank you, do i also have to wait for my id card to be approved?

[martina_plaschka]

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Said K wrote:

thank you, do i also have to wait for my id card to be approved?

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Yes, you will have to verify your identity before you can receive payment. That might prove to be difficult since you don't have a picture of yourself. Your profile is interesting. How did you find a job? Since you don't offer any marketable skills, it looks like you knew the client already outside of upwork, right?

[roberty1y]

Very strange. The client in question has spent $430,000 on Upwork. 

[martina_plaschka]

He hired 10 people for the job. 

[m_terrazas]

A profile without a photo, with a title that is nonsense, without an introduction.
How is such a profile admitted?