May 28, 2018 06:46:44 PM Edited May 28, 2018 06:47:42 PM by Karine I
Why upwork still charging me 20% if i already earned 510 dollars ?
May 28, 2018 06:56:00 PM by Wassim T
May 28, 2018 06:56:03 PM by Prashant P
It will be 10% on any amount earned with the same client over $500.
May 28, 2018 07:43:27 PM Edited May 28, 2018 08:06:29 PM by Avery O
All contracts that cross a fee threshold will be charged at a blended rate. In your case, the first $500, will be charged 20%, and the remaining $10 will be charged the 10% service fee. For more information on the Upwork Service Fees, please read this help article.
The service fees are based on your lifetime billings with a client, across all contracts you’ve ever had with that client. The sliding fees will only apply if you have crossed a threshold on a client.
May 28, 2018 07:51:57 PM by Wassim T
May 28, 2018 08:18:23 PM by Avery O
Thanks for the flag, Wassim. I actually realised I missed something on my post, and when I came to this thread again, I saw yours. 🙂
Apr 17, 2020 05:24:35 AM by Subani M
I am having the same problem. Client lifetime billing crossed $500 and I still have some pending amount that is due in 3 or 4 days but 20% has already been charged as fees. Can you please check?
Apr 17, 2020 05:36:30 AM by Goran V
Please reach out to me via PM (click on my name) and share the contract ID with me so that I can check the details. Thank you.