Why upwork still charging me 20% instead of 10% if i already earned 510 dollars ?

[iskudarian_karin]

Why upwork still charging me 20% if i already earned 510 dollars ?

[creativedigit]

Hello Karine,

The sliding fees are related to every single client of yours. The first $500 paid by your client will be subject to 20% fees, across one or multiple contracts, but for the same client. When you cross the $500 mark with a specific client, the fees will decrease accordingly.

If you land a job from a new client, you will be subject to 20% fees again on your first $500 earned from that new client. And so on...

Hope this help.

[bobafett999]

It will be 10% on any amount earned with the same client over $500.

[aocumen]

Hi Karine, 

All contracts that cross a fee threshold will be charged at a blended rate. In your case, the first $500, will be charged 20%, and the remaining $10 will be charged the 10% service fee. For more information on the Upwork Service Fees, please read this help article.

The service fees are based on your lifetime billings with a client, across all contracts you’ve ever had with that client. The sliding fees will only apply if you have crossed a threshold on a client. 

[creativedigit]

Avery,

She's earned $510 from all her contracts & clients combined, since the beginning of time until now. She thinks that the fees will be adjusted after she earns the first $500 in total on Upwork.

[aocumen]

Thanks for the flag, Wassim. I actually realised I missed something on my post, and when I came to this thread again, I saw yours. 🙂 

[subanimoktan]

Hi , 

I am having the same problem. Client lifetime billing crossed $500 and I still have some pending amount that is due in 3 or 4 days but 20% has already been charged as fees. Can you please check? 

[g_vasilevski]

Hi Subani,

Please reach out to me via PM (click on my name) and share the contract ID with me so that I can check the details. Thank you.

[subanimoktan]

Hi. Sent you a PM. Please check.