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gilbertsxc
Community Member

Wrong input of bank details

Hi, i think i entered the wrong bank info. Instead of account number i input the card number. I get paid my money on dec 8 and processed by upwork and its been 3 days since the money still not reflecting?, what should i do to take it back ? 

2 REPLIES 2
LuiggiR
Moderator
Moderator

Hi Gilbert,

 

I've shared your concern with the team and we'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

~ Luiggi
Upwork

Hi, may i ask why did the upwork process it if bank acc number consist only in 12 digits max? And. Enter it wrong in 14 digits. Im confuse they allowed that? From that they should remind us using email. 

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