You have exceeded the maximum number of attempts to add a credit card.

[285413c3]

Hi,
Due to international purchasing issues I was unable to to purchase connects. After several attempts to enter details of master card now I am trying my visa card and now I am getting this this error "You have exceeded the maximum number of attempts to add a credit card."

Kindly help me and suggest me to deal with this issue.

[AleksandarD]

Hi Ambreen,

Please try adding your card again and let us know if you are still receiving the error that you mentioned. 

Thank you.

[285413c3]

Hi,
I am getting the same error.

[AleksandarD]

Hi Ambreen,

In that case, please consider following up on your open ticket and kindly communicate with our team through that ticket regarding the issue you are experiencing, in order to keep all the information in one place so that our team can assist you more effectively. 

Thank you.

[7a54991b]

Hey, I am having a similar issue please help me

[AndreaG]

Hi there,

It looks like your account is in progress at the moment. Once you've completed the creation process you'll be able to add a payment method in Settings > Billing Methods.

[kabirahmed71]

Hi,

I am also getting the same issue, as I am trying to do an international transaction after many attempts to enter details of master card, now I am trying add my visa card and I am getting this this error "You have exceeded the maximum number of attempts to add a credit card."

What should I do now? I have to buy connects and this card issue is heppning

[g_vasilevski]

Hi Talal,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your card. Thank you.

[fc94d9ba]

I'm getting the same problem and no the idea how to fix it

[BojanS]

Hi Dan,

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us. 

[syedmaizaz]

Hi,

I am having the same issue please resolve it.

"You have exceeded the maximum number of attempts to add a payment card"

So that I can buy connects.

[g_vasilevski]

Hi Syed,

Our team will reach out to you via ticket and email as well and will assist you further with your biling method. Thank you.

[ffb3d4b8]

Hi. I am unable to add my card as billing method and now i'm facing the issue of too many attemps of entering card. Please help me regarding this issue.

[AndreaG]

Hi Ibtisam,

Someone from our team will reach out to you via support ticket in order to assist you further.

[1b6959f2]

Hi there. I am also unable to add my card as billing method for my account and now i'm facing the issue of too many attemps of entering card. Please help me regarding this issue.

[LuiggiR]

Hi Quill,

I'm sorry to hear you're having trouble with your billing method. I can see that you raised a support ticket recently, a Customer Support Team member will be reaching out to you through it to assist you further with your concern.

[muhcr7]

Hi there! I am also facing the issue of exceeding the maximum number of attempts to add a payment card. Kindly assist me in this regard!

[759e32fa]

Hi Muhammad,

Thank you for reaching out to us. I shared your report with our team and one of our agents will reach out to you via a support ticket to assist you further.

[jackhillz]

Hi there! I am also facing the issue of exceeding the maximum number of attempts to add a payment card. Kindly help.

[jackhillz]

Anyone to help please?

[NikolaS]

Hi Wilson,

I would be happy to connect you with the appropriate team. I’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[60f9fc47]

Hi there. I am also unable to add my card as billing method for my account and now i'm facing the issue of too many attemps of entering card. Please help me regarding this issue.

[LuiggiR]

Hi Howells,

I see that you've recently raised a support ticket regarding your concern. As soon as the next available agent gets your ticket in their queue, they'll contact you to assist you further.